Privacy Policy

Last Updated: 10 October 2026

Welcome to Local Pandit (https://localpandit.com/).

At Local Pandit, we respect your privacy and are committed to protecting the personal information you share with us. Whether you purchase Rudraksha, book a Puja, explore our spiritual services, or contact our support team, we aim to handle your information responsibly and transparently.

This Privacy Policy explains what information we collect, why we collect it, how it is used and shared, and the choices available to you.

By using our website, you acknowledge this Privacy Policy. Where required by applicable law, we will obtain your consent separately for specific uses of your personal information.

1. Information We Collect

We may collect the following information when you interact with Local Pandit:

Personal and Contact Information

• Full name

• Email address

• Mobile number

• Billing and delivery address

• Account and communication preferences

Order and Payment Information

• Products purchased and services booked

• Order details, transaction references and payment status

• Shipping and delivery information

• Return, refund and support history

Online payments may be processed through authorized third-party payment providers. We do not require customers to share their card PIN, UPI PIN or online banking passwords with us.

Puja Booking and Spiritual Service Information

When booking a Puja or requesting spiritual guidance, we may collect:

• Preferred Puja date, time and Muhurat

• Address where the Puja will be performed

• Preferred Pandit language

• Names or details required for Sankalp or selected rituals

• Birth details, Rashi or other information voluntarily provided for relevant services

• Additional instructions and service preferences

We request that you provide only information reasonably necessary for the relevant service.

Website Usage Information

We may automatically receive information such as your IP address, browser type, device information, pages visited and website interactions through cookies or similar technologies.

2. How We Use Your Information

We use personal information for legitimate business purposes and other purposes permitted by applicable law, including:

• Processing and delivering orders

• Confirming and coordinating Puja bookings

• Assigning or communicating with suitable Pandits

• Providing requested spiritual guidance

• Processing payments, returns and refunds

• Communicating order updates and service information

• Responding to customer queries

• Improving our products, website and customer experience

• Detecting fraud and protecting website security

• Maintaining records and complying with legal requirements

• Sending promotional communications where permitted or where you have provided the required consent

We do not sell customer personal information to third parties for their independent marketing purposes.

3. Sharing of Personal Information

We may share information, where necessary, with trusted parties that support our services, including:

• Shipping and logistics partners

• Payment gateway providers

• Website hosting and e-commerce technology providers

• Pandits and authorized service professionals assigned to your booking

• Customer support, communication and technology providers

• Professional advisers and regulatory authorities where legally required

Pandits may receive relevant booking details, including the service location, contact information, ritual requirements and timing, to perform the requested service.

We share information only to the extent reasonably necessary for the relevant purpose and require appropriate safeguards where applicable.

4. Cookies and Tracking Technologies

Local Pandit may use cookies and similar technologies to operate essential website functions, remember preferences, maintain shopping carts, analyze traffic and improve the shopping experience.

Where applicable, optional analytics and advertising technologies will be used in accordance with your consent choices and relevant law.

You may manage certain cookies through your browser settings or any cookie preference controls made available on our website.

Disabling essential cookies may affect some website features.

5. RudraAI and Spiritual Guidance Features

Our website may offer AI-assisted guidance, horoscopes and other informational spiritual features.

Information you voluntarily submit to these features may be processed to generate responses, maintain service functionality and improve the experience, where permitted.

Please avoid entering passwords, payment credentials, government identification numbers or other unnecessary confidential information into AI chat features.

AI-generated answers may contain inaccuracies and should be independently verified before making important decisions.

6. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration and disclosure.

Our website may use secure connections and trusted third-party service providers to support online transactions and data handling.

However, no online transmission or storage system can be guaranteed to be completely secure.

Customers are encouraged to keep their account credentials confidential and contact us if they suspect unauthorized activity.

7. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including order fulfillment, customer support, legal compliance, recordkeeping and dispute resolution.

When information is no longer required, we will delete, anonymize or securely manage it as appropriate under applicable law.

8. Your Privacy Rights

Subject to applicable law, you may have the right to:

• Request access to information about your personal data

• Request correction or updating of inaccurate information

• Request erasure of personal information where permitted

• Withdraw consent for processing based on consent

• Opt out of promotional communications

• Raise a grievance about the handling of your personal information

Withdrawal of consent will not invalidate processing already lawfully undertaken. Certain information may need to be retained for legal or transactional obligations.

To exercise your rights, please contact us at orders.localpandit@gmail.com.

9. Children's Privacy

Local Pandit does not knowingly invite children to independently provide personal information or make purchases without appropriate parental or guardian involvement.

For services such as Namkaran or Annaprashan Puja, information about a child should be supplied by a parent or authorized guardian, and we will handle such information in accordance with applicable law.

10. Third-Party Websites and Services

Our website may contain links to payment providers, social media platforms or other external services.

These third parties may operate under their own privacy policies. We encourage customers to review those policies before sharing personal information.

11. International Data Processing

Some technology and service providers supporting our website may process or store information outside India.

Where this occurs, we will take steps required by applicable data protection laws and any relevant transfer restrictions.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our services, business practices or legal requirements.

The latest version will be published on this page with an updated revision date.

13. Contact Us

For privacy-related questions, requests or complaints, contact:

Local Pandit

Website: https://localpandit.com/

Email: orders.localpandit@gmail.com

Business Address: [Insert Registered Business Address]

Privacy/Grievance Contact: [Insert Responsible Person and Contact Details]

We will review and respond to privacy-related requests in accordance with applicable law.